Refund and Cancellation
Time Table Course
From the course date commencing we are unable to offer refund or rollovers on any booked sessions. This means if you book onto a 4 week course and only attend 2 session you will not be able to make these up at a later date. Should the course not run we will issue a full refund.
If you are unable to commit to a full 4 weeks you can always use our pay as you go option. the price for this is £12.00 per hour. Please notify us a week prior to you attending so we can allocate you a bench space. Booking a block will be at the standard rate of £9.00 per hour. Bench hire is during class times or via prior arrangement at £5.00 per hour there is NO TEACHING with bench hire. Consumables are not included in this you would need to bring your own solder, saw blades and emery paper. This can also be purchased from us. In normal circumstances courses will only run with minimum of 2 people.
All other classes (weekend one day workshops, 1-2-1, wedding ring and private parties)
Once you have booked a place on a course, we are able to offer a full refund if you cancel your booking 4 weeks prior to the course start date. After this time there is NO refund. Subject to availability we may be able to transfer your booking to an alternative course or date with 4 weeks notice.
Full refund will be given where the course is cancelled by File & Forge with at least 2 weeks notice.
Booking
Payment is required in full prior to the start date of any course to secure your place. Payment can be made via the website using all major credit and debit cards. Direct via Paypay using info@fileandforge.co.uk
cheque posting to File and Forge, Unit 5 Pond Lane, Hatfield Heath, Bishops Stortford, Essex, CM22 7AB. For direct bank transfer payment please email info@fileandforge.co.uk for our bank details.
Health and Safety
All students are responsible for the own heath and safety whilst in the workshop.
No open toe shoes/flip flops/sandals.
Long Hair should be tied back.
Students will be taught how to use the machines and tools safely.
Time Table Course
From the course date commencing we are unable to offer refund or rollovers on any booked sessions. This means if you book onto a 4 week course and only attend 2 session you will not be able to make these up at a later date. Should the course not run we will issue a full refund.
If you are unable to commit to a full 4 weeks you can always use our pay as you go option. the price for this is £12.00 per hour. Please notify us a week prior to you attending so we can allocate you a bench space. Booking a block will be at the standard rate of £9.00 per hour. Bench hire is during class times or via prior arrangement at £5.00 per hour there is NO TEACHING with bench hire. Consumables are not included in this you would need to bring your own solder, saw blades and emery paper. This can also be purchased from us. In normal circumstances courses will only run with minimum of 2 people.
All other classes (weekend one day workshops, 1-2-1, wedding ring and private parties)
Once you have booked a place on a course, we are able to offer a full refund if you cancel your booking 4 weeks prior to the course start date. After this time there is NO refund. Subject to availability we may be able to transfer your booking to an alternative course or date with 4 weeks notice.
Full refund will be given where the course is cancelled by File & Forge with at least 2 weeks notice.
Booking
Payment is required in full prior to the start date of any course to secure your place. Payment can be made via the website using all major credit and debit cards. Direct via Paypay using info@fileandforge.co.uk
cheque posting to File and Forge, Unit 5 Pond Lane, Hatfield Heath, Bishops Stortford, Essex, CM22 7AB. For direct bank transfer payment please email info@fileandforge.co.uk for our bank details.
Health and Safety
All students are responsible for the own heath and safety whilst in the workshop.
No open toe shoes/flip flops/sandals.
Long Hair should be tied back.
Students will be taught how to use the machines and tools safely.
